Sam's Service Station

Review: I had a used engine put in my 2004 chevy trailblazer a couple months ago from todays date august **. I have still not have received my warranty. my water pump went and they won't make good on it after I spent 2500 dollars.Desired Settlement: I would like the water pump fixed and my warranty sent out to me.

Business

Response:

Owner picked up repaired vehicle after hours. As such original paperwork was not available. 2 copies of the warranty were mailed to the owner. when owner did not receive these a third copy was emailed to the owner. Owner was advised the water pump, was not covered and that the warranty was for the engine only, not ancillary components.