Sams Heavy Equipment Sales, Inc

Mr. B[redacted] has not called the office to discuss his complaint.  However, Mr. B[redacted] has called our local office and the national complaint line in the past on several occasions.  In  the past, I asked him to call me directly with any complaints.  We have in the past had a...

problem in communicating with Mr/Dr. J[redacted]/D[redacted] B[redacted].  Codes for surveys are not emailed, but texted.  The numbers are to be put on the receipts showing a purchase.  If it is a free sandwich for taking the survey, we will not give a second free sandwich for the free sandwich.  We feel it is an abuse of the system.  The codes are not emailed, but are texted.  It is to be put on the receipt showing a purchase.  There are numbers that show whether the codes are valid.  I have reached out to him and am waiting to explain our policies. F[redacted] H[redacted]Office Manager