Sam Leman Chevrolet-Pontiac-Buick, Inc.

Initial Business Response /* (1000, 6, 2015/07/07) */
Good morning:
We have reviewed the case for Ms *** ***When someone buys a vehicle, there is no way to know what repairs will be necessary in the futureThis is why we highly recommend that a customer purchase a vehicle service
contractUnfortunately, Ms *** did not because she was willing to take on the risk of covering future repairs herselfThe issues that have come up with the vehicle, although unfortunate, are not our responsibilityMs *** purchased the vehicle from us with no warrantyShe was offered a vehicle service contract, which she declinedWe are under no obligation to pay for the repairs on her vehicleAs we discussed with Ms ***, we are willing to contribute $towards the repair as a sign of goodwill
Please contact myself or *** if you need any further informationThank you
***
General Manager
Sam Leman - ***
***
www.***.com