Myself and four other members went tubing on Salt River with rental tubes. Four of us had to rent tubes and one had his own. Upon returning the tubes, the staff said that I needed to return one more. Each of us had returned one tube as we were carrying our own tubes. I asked for an explanation as to how they kept track of tubes being returned and they told me "By memory". So, I asked to speak with a manager(who's name is [redacted]) and he was very short tempered with me and told me to return the tube as if I was trying to steal it or something. Then he proceeded to threaten to call the cops if we don't get off the property immediately. So, they still have my license and I won't be able to drive to work on Tuesday. I am so very disappointed with the lack of professionalism and whole experience in general. I seems to me you should not be able to take a deposit or ID if you don't even have a sound way of accounting for equipment. It ends up being your word against theirs.
Myself and four other members went tubing on Salt River with rental tubes. Four of us had to rent tubes and one had his own. Upon returning the tubes, the staff said that I needed to return one more. Each of us had returned one tube as we were carrying our own tubes. I asked for an explanation as to how they kept track of tubes being returned and they told me "By memory". So, I asked to speak with a manager(who's name is [redacted]) and he was very short tempered with me and told me to return the tube as if I was trying to steal it or something. Then he proceeded to threaten to call the cops if we don't get off the property immediately. So, they still have my license and I won't be able to drive to work on Tuesday. I am so very disappointed with the lack of professionalism and whole experience in general. I seems to me you should not be able to take a deposit or ID if you don't even have a sound way of accounting for equipment. It ends up being your word against theirs.