Salt Kettle Designs Reviews (%countItem)
Salt Kettle Designs Rating
Address: 404 Privet Road, Horsham, Pennsylvania, United States, 19044
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You must be a friend of theirs because I have read nothing but horrible reviews. I have seen their work first hand and it is crap!
We reached out in June to make sure things were still on track and we were told install would be in July. In July we were told that install would be pushed back to August, because the owner had a heart attack. In August we were told install had to be again pushed back because Salt Kettle needed to move into a new space and install would be the first week of October. At this time, I asked for a picture of the build, to which I was told, ita all in pieces because they install on-site. I said well show me the pieces, and I was told they couldn't right now. I said well I'll come to the shop and take a look, to which I was told, ok, but he would follow-up with a good time to come. Never received a follow-up.
First week of October, Salt Kettle again asked to delay the install. At this time, I requested our deposit back. After some pleading from owners, they agreed to return the funds by the end of the month. I followed up weekly to ask if they were still on track to return deposit. I received no response.
One day before the the deposit was to be returned, I receive a note from owner with a sob story about how she's had health issues, the deposit money was spent months ago on materials and labor, and she is attempting to refund us out of her own pocket, but has not gotten the Ok from her financial advisor.
The funds still have not been returned.
She uses her health issues all the time! Total lies. They are lazy and don’t get the work done. They use people’s deposits for other projects and it just keeps snowballing
NOTE: The address they provide is 2 years old. I have been told they aren't in PA anymore.
Again, another friend of theirs. They are criminals and should be in jail for the number of people they have scammed and ripped off
My Coworker used my phone cause her phone was dead. Don't want people thinking I made a double post.
I do believe at one point they were actually building furniture but unfortunately this no longer seems to be the case. Don't learn the hard way like we did. Steer clear and spread the word.
This was our experience as well. One to $4K deposit, still waiting to be refunded.
Can I ask what the outcome was? We are dealing with the same thing and they have ghosted us.
Hey Gmmsnee, the situation sounds identical to mine too. I sent you an email!
Hi, I recently used this company and your situation sounds identical to mine. I’m not sure what to do next. Do you mind sharing more details with me? [email protected]
Salt kettle designs is one of the worst companies I've ever dealt with. Hirec them to make a farmhouse table the top of the table was a completely different species of wood than legs. Two different colors on top and bottom of table said they would redo and charged me $350 to change color found out they redid it the same color I orginally chose. Said they would refund me. Never did. Terrible business people and terrible workmanship
Did anyone ever get their products or their money back? It’s been going on 4 years for us.
On August 5, 2019, I gave a deposit to Salt Kettle Designs (owned by Joseph and Tammy C) of $1192.00 on the construction of a jewelry armoire. Total cost was $2225.00, including delivery. Was told it would be completed by 12/31/19. On a monthly basis, I requested, via email and voice mail, updates on the progress of the construction. Many times both forms of communication were ignored, so I attempted to contact both of them again. On January 6, 2020, I was notified by text message from both of them that they were "ceasing further production on the progression of the progress of the project due to every month asking for a progress report." I was further told that the deposit would be returned in 60 business days. Sixty business days is over two and a half months. That amount of time is unacceptable in regard to refunding my money.
Did they refund your $$