Salon Di Amici

When I consulted with Ms*** I explained the constraints of what services and results could be achieved due to the condition of her hairThese constraints included, the need for multiple sessions to achieve her goals, needing to remove damaged hair prior to chemical services and utilizing the
recommended home care productsDuring the consultation she agreed that the damaged portion of her hair would need to be cut offI removed only what was necessary to process her hair without causing further damageA second session done free of charge on the same day.So her frustrations were a bit of a surprise Salon Di Amici’s goal is to satisfy our guests and as policy we strive to make any adjustments to a client’s style free of charge within a reasonable period of time rather than provide a refundThis is a stated policy and extends to all guests and team members of Salon Di AmiciIn consideration for Ms***s concern as a courtesy SDA has decided to extend her a full refund