Sally's Salon Spa

Final Consumer Response / [redacted] (3000, 16, 2015/09/04) */ Hi [redacted] Is it possible to reopen case# XXXXXXXX? I delayed the response because [redacted] and her daughter reached out to me asking me to remove the negative review so I thought they were going to offer potential solution, turns out that's not the case and they've ignored my texts since the case closed In your experience, is there anything else I can do? I don't know their last names and I don't know where they live so even though the amount is high enough to start a small claim, I might not be able to serve the paper$is not a small amount so any advice would be highly appreciated Thank you so much! [redacted]

Final Consumer Response /* (3000, 16, 2015/09/04) */
Hi [redacted]
Is it possible to reopen case# XXXXXXXX?
I delayed the response because [redacted] and her daughter reached out to me asking me to remove the negative review so I thought they were going to offer potential solution, turns out that's not...

the case and they've ignored my texts since the case closed.
In your experience, is there anything else I can do? I don't know their last names and I don't know where they live so even though the amount is high enough to start a small claim, I might not be able to serve the paper. $400 is not a small amount so any advice would be highly appreciated.
Thank you so much!
[redacted]