Sally Beauty Supply

After purchasing items in the store a week ago I went back to return the unused items. I was told they were not accepting returns at this time and did not have any information about future returns. The store is open, the items in the bag were used, there is a receipt. I have shopped at this store many times in the past and have returned items before. This was not a final sale and I was not told there would be any issue if I needed to return anything. If they are worried about safety they could leave the items in my bag for 24-72 hours and scan them at that time.
Product_Or_Service: Scissors, cuticle remover, thinning shears