Salish Lodge & Spa

On Monday 8/29/I spoke with Ms***, apologized, and agreed to remove the charge for dinnerWe apologize for not following through appropriately in regards to this matter Regards, [redacted] General Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** **

On Monday 8/29/16 I spoke with Ms. [redacted], apologized, and agreed to remove the charge for dinner. We apologize for not following through appropriately in regards to this matter.
 
Regards,
[redacted]
General Manager

I have reached out to guest via email and arranged a time to speak on the phone, in hopes to resolve this issue and apologize personally.
 
Scott G[redacted]
Hotel Manager
Salish Lodge & Spa