Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards,
*** ***
Dear [redacted]
We received your complaint from Revdex.com KY and we are very confused. Your purchased the Escape for $7226.41 back on February 19, 2014. At that time, we provided you with a clean vehicle history report. Now a year later you are complaining about false...
advertising and claim that the vehicle is a prior salvage? You came in last year we kept asked if everything was ok. You absolutely did not bring up this issue then. You just sat in our lobby with your dog for hours and hours and didn’t answer repeated attempts by us to address why you were at our dealership by yourself without a vehicle. As you know your odd behavior that day really concerned and we had to call the police to figure out what was wrong with you. And we haven’t heard from you since that day. We do hope you’re doing better, but this complaint has us confounded. I just ran another vehicle history report on your Escape and as of today (02-27-15), it is still clean. I have attached the report to this email. If you’d like to trade out of this Escape, by all means, bring it by and we’ll find a vehicle you like better.
Sincerely,
[redacted]General Manager Champion Auto Group
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards,
*** ***
Dear [redacted]
We received your complaint from Revdex.com KY and we are very confused. Your purchased the Escape for $7226.41 back on February 19, 2014. At that time, we provided you with a clean vehicle history report. Now a year later you are complaining about false...
advertising and claim that the vehicle is a prior salvage? You came in last year we kept asked if everything was ok. You absolutely did not bring up this issue then. You just sat in our lobby with your dog for hours and hours and didn’t answer repeated attempts by us to address why you were at our dealership by yourself without a vehicle. As you know your odd behavior that day really concerned and we had to call the police to figure out what was wrong with you. And we haven’t heard from you since that day. We do hope you’re doing better, but this complaint has us confounded. I just ran another vehicle history report on your Escape and as of today (02-27-15), it is still clean. I have attached the report to this email. If you’d like to trade out of this Escape, by all means, bring it by and we’ll find a vehicle you like better.
Sincerely,
[redacted]General Manager Champion Auto Group