Initial Business Response /* (1000, 17, 2015/07/27) */
Initial Consumer Rebuttal /* (3000, 19, 2015/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is a blatant lie that they never put any wrap on our dogs tailThey admit that Lucky incurred an
injury while at their kennel but never treated it? I have included pictures of Lucky before our trip, a couple days after we picked him up with the bandage on and after surgeryWe were told when we picked him up from the kennel that the wrap would fall off by itself, which it never didYou can tell by reviews of this kennel on other sites that they have a problem with being truthfulI have also included copies of the vet bill as well as the amputation report
Final Consumer Response /* (4200, 23, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
After several emails I have not received a check for the vet bills or any response from the kennelOnce they mail the check to us we will gladly close the case
Check can be sent to :
*** ***
Ross Ct
Westminster CO XXXXX
Final Business Response /* (4000, 25, 2015/08/18) */
***,
Thank you again for working through this with usI hope Lucky is doing okThis check was been mailed to the address above yesterday
Sincerely,
***
Initial Business Response /* (1000, 17, 2015/07/27) */
Initial Consumer Rebuttal /* (3000, 19, 2015/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is a blatant lie that they never put any wrap on our dogs tailThey admit that Lucky incurred an
injury while at their kennel but never treated it? I have included pictures of Lucky before our trip, a couple days after we picked him up with the bandage on and after surgeryWe were told when we picked him up from the kennel that the wrap would fall off by itself, which it never didYou can tell by reviews of this kennel on other sites that they have a problem with being truthfulI have also included copies of the vet bill as well as the amputation report
Final Consumer Response /* (4200, 23, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
After several emails I have not received a check for the vet bills or any response from the kennelOnce they mail the check to us we will gladly close the case
Check can be sent to :
*** ***
Ross Ct
Westminster CO XXXXX
Final Business Response /* (4000, 25, 2015/08/18) */
***,
Thank you again for working through this with usI hope Lucky is doing okThis check was been mailed to the address above yesterday
Sincerely,
***