Safford Fiat of Tysons Corner Reviews (21)
Safford Fiat of Tysons Corner Rating
Address: 8448 Leesburg Pike, Falls Church, Virginia, United States, 22182
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I would like to add that the dealership waited until the last minute to request an emissions test from me. I followed up with them 2 weeks after sending them the emissions test as I had not heard back. It was at that point that I realized I sent it to the wrong email address. I called the dealership and told them what happened and resent it immediately. At that point they should have notified me that they would not be registering the vehicle, they did not though. This was all prior to my tags becoming expired and if they had told me I could have and would have registered my car. Because they said nothing I then waited for my tags to arrive in the mail. When they did not arrive I followed up again to find out that they had decided not to complete the registration.
The source of my complaint is that they never informed me of anything, and as a result my tags expired and then when I called to resolve the issue they said they would register the car then but instead they failed to do it again. It was only when I involved the Dealership board two weeks later that they then followed through. I appreciate them paying for the ticket and the emissions test. Once I receive the money I will drop the complaint.
Regards,
[redacted]