Safety Signs, LLC

The deal has been Voided and we will proceed with Legal action against son for Fraud.We did everything right and Voided the deal for that is how we do business, the right wayBut we will not be taken advantage of and will proceed with this matter[redacted] Owner

this is simply unacceptable and makes no sense"customer took application"everyone takes an applicationThe customer said "don't run my social until we work a deal" the fact that was not mentioned and ignored proves they are liable, and guiltyPlease take my complaint seriouslyWhat happened was unethical

Dear Sir or Madam: Mr** purchase a Mercedes-Benz CL AMG Coupe with 115,miles from Luxury Motorsports on October 21, 2016. After Mr** had the vehicle for approximately days we were contacted about some repairs that were recommended Mr** had taken the vehicle to
a Mercedes-Benz dealership and was provided a list of recommended repairs for this vehicle. Unfortunately, any mechanic can find recommended repairs for many vehicles with 115K. Non the less to try to keep our customers happy and we offered to have any of the repairs Mr** wanted done at our facility at a reduced labor rate as long as he purchased the parts. This was unacceptable to Mr** The repairs Mr** is requesting we fix are not covered under the Implied Warranty. My offer still stands Thank You, Rico G*** Luxury Motorsports - Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.We are willing to accept his $even though that is much less than the financial instability they put us in in the first place, but at least it is a step towards admitting they are anything but an upstanding businessWe have not been contacted by Luxury and would like to know how we can move forward with being compensated for their mistreatment? Thank you for your time,*** ***

In the state of Arizona you can not sign a contract and then change your mindThat is what they tried to do and we allowed them to get out of the contract through Goodwill on our part.The initial complaint stated the title was not in the sons nameThe second response says he had permission to trade the vehicle. Make Up Your Mind.This is Wrong on the customers part and I will Now proceed with Legal actions.*** ***- Owner

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.My son did have permission to trade in the car as long as the dealership contacted me with contract details that were acceptable to me, that was not done. The truck also had faulty brakes, was pulling to the right while driving. The contract deal was unacceptable and we tried to cancel the contract the following morning and the dealership refused to cancel.
Regards,
[redacted]

I have spoken with my managers and have been informed of the full details.Taking care of my customers is most important to me and although my efforts may not always be to the full satisfaction of my customers we do try.I will be willing to refund $750.00 for the inconvenience of this matter.  I...

do not believe my staff did anything incorrect in this matter but do want to take care of the customer. Thank You, Rico G[redacted]Luxury Motorsports

The deal has been Voided and we will proceed with Legal action against son for Fraud.We did everything right and Voided the deal for that is how we do business, the right way. But we will not be taken advantage of and will proceed with this matter.[redacted]Owner

Sorry for the delay in responding, I have been out of town.  I have spoken with my managers and the salesperson involved and I am receiving some conflicting information. The salesperson is telling me he had an application that the customer took.  Unfortunately I do not have...

much to go on. I respect the customers complaint and all my employees have been made aware of it.  If the customer is still interested I will be more then happy to deal with the personally. Sorry for the limited response but I just do not have much to work with. Thank You,Rico G[redacted]602-569-1400