Safety Quest Consulting

After looking into the matter. I am not sure where the customers money is. I have the documentation from the bank that the customer disputed the charge and was returned the money on 1/**/2016. The customer is now stating that the money has been taken again. We do not keep card numbers on file. We do...

not have the money. I am trying to see if the customer can authorize the bank to speak to us so that we can figure out what has happened.