SafeGuard Self Storage Reviews (21)
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SafeGuard Self Storage Rating
Description: Storage Units - Household & Commercial
Address: 17156 Lee Hwy, Normal, Virginia, United States, 61761
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This is a very unscrupulous business staffed by people that seem not very business savvy and generally not care about doing their job well. My first issue is a increase 10% increase in the rent less than 1 year after contract sign date. Next I "inadvertently" (this is what I'm told by Safeguard) signed up for auto debits two months in a row and they refused to reverse the charges from the account the debited. I disputed the charges with my bank. Safeguard charges 2 NSFs fees. If only their staff was as efficient as their billing!!
They don't seem to be regulated by any agency so there is no reprieve for consumers and the small balance is not worth the effort/cost of working with an attorney. I refuse to pay them another dime so I suppose the only other option is auctioning off the contents of my locker. Sigh!