Safe-Dry Carpet Cleaning

I am very pleased with my experience with Safe-DryThey were quick to schedule an appointment at my houseThe prices were reasonableThe technician who came to my house, [redacted] , was professional and courteousHe explained what he was going to do and whyHe worked diligently, and I was happy with the outcomeI would recommend this company

I had several quotes to clean my tile in kitchen/family room and they were outrageousI received a call from Safe-Dry and was asked if I was interested in an estimateI am so glad I agreed the professional came out gave the quote and said he could do it right now
*** was wonderful he did an excellent job, a very nice person
I would highly recommend him and the company
DF of Murfreesboro

JD was on time and very professionalThe process was to remove puppy stains but did so much more
The process even got a hallway clean that other companies said was stained for good
Very satisfied

JD came to my house and cleaned all the carpets for an affordable priceThe carpets look really clean!

Keaton did a great job!! He was very professional and polite!! Highly recommend!!

Very friendly and personable service Tailored their service to our individual needs

JD had cleaned my carpets in my home, this gentleman went above and beyond to clean my carpets, his customer service was above professional, and because of this young mans service, I am changing from the company I usually utilize to using Safe Dry

*** with SAFE DRY did a wonderful job servicing my carpet & making sure I was satisfied and knew all about the services they offeredI am very pleased with his professionalism and customer serviceHappy customer & I will refer them to others
Thanks,
***

We just had the most wonderful carpet cleaning experience with Nathan from Safe-Dry! He was extremely courteous, very professional and a joy to have in our business He did a very throughout job, the carpets look like new Highly recommend!!

Had a great experience with Safe Dry Carpet Cleaning of Spring HillThanks to JD for a job well done

Had safe dry come out this morning very pleased with the outcome randy out of Huntsville was very professional courteous and on time would highly recommend his services 1/28/

Appointment to have basic cleaning of three rooms and hallway @ $with couponBrad said rooms too large to be covered by coupon so I would pay whole house price of $He measured 579+ Sq ftHe spent the first half hour with a black light checking for mold on walls which he claimed previous carpet cleaner caused, area had never been cleaned by anyoneI saw no mold and still do not believe what he impliedHe wanted $carpet cleaning and treatment of walls and which we did not take
Actual cleaning took less than one hourCarpets did not dry in one hour as advertisedStated several times that stain resistance was part of their solution, they sell it as part of $packageCleaning solution was tracked on hardwood floors and ignoredCarpets were not vacuumed before or afterCarpets look better but not exceptionalComments regarding job not done correctly because we did not take the package he recommended and we would not file to Revdex.com were hand written on agreement after we signed agreeing to the work

*** did a super job on our house we thought we were going to have to replace our carpet until he saved it thank you

[redacted] did a great job on my carpet he was honest and made my house look amazing I would use safedry over any company

I was impressed with A.J.---he was nice and very thorough.

Joseph cleaned our carpet today. He arrive on time which I greatly appreciated. He explained my options and I selected the one that best suited my situation. The carpet looks so much better. I would recommend him.

Very professional! Great customer service! Very thorough and knowledgeable. I would definitely recommend.

He did a good job. Nice , personable, and hard working. Good representative of the company.

I bought a groupon for Safe-Dry and used them for the first time on Dec 5 2014. The technician who performed the service was [redacted] He arrived on time, explained my options and then took care of three rooms of very dirty carpet. It looks great. there was a blood stain from a nose bleed of my little grandson on his carpet and [redacted] explained the procedures needed and then went over and above the required service to get it out for us. I thought the experience was enhanced by having someone who cared so much about his job. I will say that the cost was more than the price of the groupon however the service level was worth it.

Thanks for the good work.
[redacted]

Safe-dry Carpet Cleaning has very shady business practices. I agree with the customer who said they show up and do a switch and bait on you. They had a special of 3 rooms for $88.00. After I made the appointment on-line, I received an email that did not show the special that I had scheduled; but a note that said "prices vary." I called to confirm that I had scheduled the "special" and the person who answered the phone told me that they did not have a record of my appt, even though I had received a confirmation email. He said that he would schedule me for the 3 room special. I asked him if there would an extra charge for steps and he said yes, $1 or $2 each (which was a strange quote but I said ok. wasn't gonna argue over the difference between $7). When the person showed up to clean the carpet. He measured three rooms and gave me a $361.00 quote (included in the quote was a price for steps of $4.50 per step). Every time I would tell him what I booked and was told; he would ask me, who told you that? He wasn't moving any furniture. He was only cleaning the walk-thru areas. I politely told him no and he was insisting on not leaving so he stay on the clock (he actually said that). He went outside to call his boss 3 times and eventually came back with a price of 141.00 for a smaller space. When he finished, I asked him if he was finished because the carpet was still dirty. Thereafter, he asked me to sign a statement saying that I was satisfied with the work and I refused. He then had the nerves to me if he could take a picture with me on the steps of my house. I said, you've gotta be kidding me; you're trying to get an endorsement after all of this! He then asked me, if I would mind him asking my husband to take the picture. All I can say is I wish I had come to this site before I booked a cleaning with this company. The customer who said they bait and switch you is an understatement. STAY AWAY FROM SAFE-DRY CARPET CLEANING. This is the first time ever in my life that I have written a bad review for any company.