Sent: Monday, October 12, 2:PM To: drteam ; [redacted] Subject: Fw: COMPLAINT NUMBER [redacted] I have just been told that this complaint is from [redacted] regarding our account number [redacted] We have left messages to his phone recorder since June 18, at 2:pmWe have never heard a word from [redacted] We were led to believe he is a relative of [redacted] We had no idea he was not a relative Had he told us that we would not have wasted his time or our time by leaving messages I have just now taken his phone number out of our system Respectfully, Sidney S [redacted]
Sent: Monday, October 12, 2:PM To: drteam ; [redacted] Subject: Fw: COMPLAINT NUMBER [redacted] I have just been told that this complaint is from [redacted] regarding our account number [redacted] We have left messages to his phone recorder since June 18, at 2:pmWe have never heard a word from [redacted] We were led to believe he is a relative of [redacted] We had no idea he was not a relative Had he told us that we would not have wasted his time or our time by leaving messages I have just now taken his phone number out of our system Respectfully, Sidney S [redacted]