Sack Lunch Productions, Inc.

Hello, [redacted]-  We are sorry to hear about your frustrations. We have confirmed your ticket and your refund has been processed. You will be receiving your refund within the next 14 business days. If you have any further questions, email us at [email protected].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This is in regards to claim #[redacted] against The Lantern Fest. The customer [redacted] ([redacted]) has been sent several emails in regards to the complaint in which we have had no response from her. Our Lantern Fest tickets are covered by insurance and the customer is able to get a full refund through submitting an insurance claim if she is not able to attend the event. If we hear back from her we are happy to provide her with all the details to get a refund. Thank you, and please let me know if there is someone else I should be sending this to. -- Maxwell C[redacted]Social Media ManagerColor Me RadSlide the CityThe Dirty DashThe Lantern FestTrike RiotSack Lunch Productions59 W 100 SSalt Lake City, UT 84101

This is in regards to claim #[redacted] against The Lantern Fest. The customer [redacted]) has been sent several emails in regards to the complaint in which we have had no response from her. Our Lantern Fest tickets are covered by insurance and the customer is able to get...

a full refund through submitting an insurance claim if she is not able to attend the event. If we hear back from her we are happy to provide her with all the details to get a refund. Thanks you,Kristine P[redacted]Customer SupportSack Lunch ProductionsColor Me RadDirty DashSlide the CityThe Lantern Fest