Sabre Sciences

From: Revdex.com of Metro Washington DC< [redacted] >Date: Thu, Jun 30, at 12:PM---------- Forwarded message ----------From: Bill A [redacted] < [redacted] >Date: Thu, Jun 30, at 12:PMSubject: complaint ID [redacted] To: " [redacted] " < [redacted] >Dear Ms [redacted] , In response to complaint ID [redacted] concerning Mr***’s [redacted] and the screeching noiseMr [redacted] brought the car into our service department on the 16th of June and we replaced his front brake pads and machined his rotors, replaced battery in his remoteThis corrected all Mr***’s concerns Very truly yours, Bill A [redacted] Executive Vice PresidentHerson’s Auto Group

The issue is still ongoing so I do not accept this response too this issue. Best Regards, *** ***
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

November 10, 2015Dear [redacted]:This letter is in response to the complaint filed by [redacted] concerning the 2008 [redacted] purchased from Herson's Used Car department on October 3rd, 2015. [redacted] purchased a used vehicle that is 7 years old and had 111,555 miles on it This vehicle...

was sold "AS-IS". Enclosed are copies of the Federal Buyer's Guide, MD Notice of Exclusive or Modification of Implied Warranty, and our own notice to customer of "AS-IS" vehicles, all signed and agreed to by [redacted].Herson's sold this vehicle in good faith with proper notification and disclosure to [redacted]. Herson's understands [redacted]'s frustrations, but will not be offering any kind of assistance with his vehicle.Very truly yours,William A.Executive Vice President

From: Revdex.com of Metro Washington DC<[redacted]>Date: Thu, Jun 30, 2016 at 12:29 PM---------- Forwarded message ----------From: Bill A[redacted] <[redacted]>Date: Thu, Jun 30, 2016 at 12:10 PMSubject: complaint ID [redacted]To: "[redacted]"...

<[redacted]>Dear Ms. [redacted], In response to complaint ID [redacted] concerning Mr. [redacted]’s 2013 [redacted] and the screeching noise. Mr. [redacted] brought the car into our service department on the 16th of June and we replaced his front brake pads and machined his rotors, replaced battery in his remote. This corrected all Mr. [redacted]’s concerns.  Very truly yours,  Bill A[redacted]Executive Vice PresidentHerson’s Auto Group