Complaint: ***
I am rejecting this response because: They are offering ? to pay for a new grill but not the dental expense itll cost to take the nail glued gold they put in my mouth? They new the chemical they put in my mouth wasnt acceptable yet they did it any way? As he said it will wear off according to him? Which also tells me thy were charging me a dollars for sumthin would of wore off? After sayin it was a permanent fix.?
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because: They are offering to pay for a new grill but not the dental expense itll cost to take the nail glued gold they put in my mouth. They new the chemical they put in my mouth wasnt acceptable yet they did it any way.. As he said it will wear off according to him. Which also tells me thy were charging me a 100 dollars for sumthin would of wore off. After sayin it was a permanent fix.
Regards,
[redacted]
Yesterday, Mr. [redacted] came into the store to have his grill repaired. He stated he wanted it cut into two parts. Our Jeweler worked to accommodate the customer and cut the grill. However, the grill was cut incorrectly. We attempted to correct the error but were not...
successful. The charge for the grill is $75.00 but due to an error on our part, the fee will be waived. Since then. we have offered Mr. [redacted] a new grill valued at $500.00. He has agreed to this.As for the cement used to place the grills onto the teeth, the solution is not permanent. It can easily be pulled out. We apologize for any inconvenience and will strive to make this situation better. Sincerely, SAAD's Jewelers
Complaint: ***
I am rejecting this response because: They are offering ? to pay for a new grill but not the dental expense itll cost to take the nail glued gold they put in my mouth? They new the chemical they put in my mouth wasnt acceptable yet they did it any way? As he said it will wear off according to him? Which also tells me thy were charging me a dollars for sumthin would of wore off? After sayin it was a permanent fix.?
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because: They are offering to pay for a new grill but not the dental expense itll cost to take the nail glued gold they put in my mouth. They new the chemical they put in my mouth wasnt acceptable yet they did it any way.. As he said it will wear off according to him. Which also tells me thy were charging me a 100 dollars for sumthin would of wore off. After sayin it was a permanent fix.
Regards,
[redacted]
Yesterday, Mr. [redacted] came into the store to have his grill repaired. He stated he wanted it cut into two parts. Our Jeweler worked to accommodate the customer and cut the grill. However, the grill was cut incorrectly. We attempted to correct the error but were not...
successful. The charge for the grill is $75.00 but due to an error on our part, the fee will be waived. Since then. we have offered Mr. [redacted] a new grill valued at $500.00. He has agreed to this.As for the cement used to place the grills onto the teeth, the solution is not permanent. It can easily be pulled out. We apologize for any inconvenience and will strive to make this situation better. Sincerely, SAAD's Jewelers