I was recently in a car accident and I found SUV and Trucks R US online. Before agreeing to move forward with the repairs, I asked a very simple question, "Can you guys bill my insurance company?" A gentleman on the line stated that they would be able to "bill anything to the insurance company" (exact verbiage). After my service was nearly finished, they told me that they do not bill insurance companies and I needed to be a cash pay. I would have never moved forward if I knew they didn't have a case manager onsite who handles with clients' insurance. I was completely blindsided with a $1400+ payment. Thankfully I had some money saved or they would have held my car. Very disappointed in the service I received. I will never recommend or come here again.
I was recently in a car accident and I found SUV and Trucks R US online. Before agreeing to move forward with the repairs, I asked a very simple question, "Can you guys bill my insurance company?" A gentleman on the line stated that they would be able to "bill anything to the insurance company" (exact verbiage). After my service was nearly finished, they told me that they do not bill insurance companies and I needed to be a cash pay. I would have never moved forward if I knew they didn't have a case manager onsite who handles with clients' insurance. I was completely blindsided with a $1400+ payment. Thankfully I had some money saved or they would have held my car. Very disappointed in the service I received. I will never recommend or come here again.