S & S Meats

Our office is in receipt of the complaint filed by Ms***We greatly appreciate this opportunity to respondAs a preliminary matter, please be advised that we have agreed with Ms***’s request to stop contacting herThe file has been closed with our office and returned to our
clientMs*** indicates that her insurance company will be covering her for the accident in question, but please note that our client previously received a letter from her insurance company indicating that the claim was denied because there was no liability coverage under the policyWe trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved as soon as the account is closed and removed as stated.
Regards,
*** ***

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respond Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaintWe would appreciate it
if Mr*** could provide us with information on the specific accounts in questionIf he could please provide us with a copy of his credit report and/or a copy of a letter with a CCS file number, we would be happy to investigate the consumer’s concerns furtherTo expedite this matter, he can email the information to *** We trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respond Please be advised that the very same concerns were raised by Mr*** in a separate complaint filed with the Consumer Financial Protection Bureau (CFPB)In response to that
complaint we advised if Mr*** believes this account was fraudulently opened, then we would please ask him to provide a police report and identity theft affidavit that we could forward to our client to determine if an adjustment is due In the meantime, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewFurthermore, we have instructed the CRA to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***. However, I have had the same insurance company since so this will have to be further investigated at another time. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respond Mr*** contacted us outside of his complaint and indicated that he had been the victim of identity theftIf Mr*** could please send us a police report
and identity theft affidavit, we would be more than happy to forward the documentation to our creditor-client to determine if an adjustment is dueIn the meantime, we have closed this file with our office and forwarded a copy of the complaint to our client to reviewFurthermore, we have instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.. Not one person asked for my name only talked when I said I was his wifeNobody authorized me to talk to themAll the CCS staff do is liePull a call and see what was asked before you lieWhen I said I was *** ***'s wife then they started talking to meNot one person asked for my name NOT ONE!! The disclaimer was read yes but nobody asked for my name they only wanted the addressThe supervisor I talked to verified thisI mentioned there could be repercussions but nothing changedThank you for taking our files and doing the right thingI hope I never have to deal with your incompetence ever again.
Regards,
*** ***

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respond Please be advised that the very same concerns were raised by Ms*** in a separate complaint filed with the Consumer Financial Protection Bureau (CFPB)In
response to that complaint we advised we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint We would appreciate it if Ms*** could provide us with information on the specific accounts in questionIf she could please provide us with a copy of her credit report and/or a copy of a letter with a CCS file number, we would be happy to investigate the consumer’s concerns furtherTo expedite this matter, she can email the information to *** We trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
The account has already been cleared because I went to the source of the account that sent it to collection with CCS. They accepted my POA and CCS should, as well. It was a legal, binding document, signed by my client, in front of a notary. I have been doing this for ten years and using the same document. CCS simply stalled me and engaged in illegal collection tactics and is being reported at all levels. It is unacceptable and I suggest they alter their policies. Regardless, returning calls is part of business and acknowledging legitimate businesses, as well as having an id theft plan for accepting legal, binding documents of authorization, signed by a client, is part of Red Flags Rules, of which this company is in violation. They are rude and unacceptable. I was happy to go over their head and will report them everywhere that I am able. I suggest you look further into this
Regards,
*** ***

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respondMr*** disputes owing a balance to our creditor-clientPlease be assured that our creditor-client placed this account with a balance due by Mr***
Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our creditor-client to reviewFurther, the Credit Reporting Agency (CRA) is being instructed to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respond Please be advised that when Ms*** agreed to make the payment to our office she was told by our agent that the *** *** *** would be updated that the
account was paid, which was doneHowever, as a courtesy to Ms***, we are instructing the *** *** *** *** to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

We regret that our previous response was not satisfactory to Mr***As previously indicated, we have no record of receiving any request for validation from himPlease be advised that the account in question revolves around insurance policy that cancelled 12/10/due to nonpaymentWhen the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateThat being said, we have requested verification of the account from our creditor-client, and will send the documentation to Mr*** if and when it is receivedWe trust this resolves your concerns

Our office
is in receipt of the complaint filed by Ms*** ***We greatly
appreciate this opportunity to respond
Contrary to
her assertion, we did previously investigate Ms***’s disputeOur client confirmed
that the balance is still due and we provided Ms***
confirmation of the
same in writingIf she has additional information regarding the matter that
she would like to share with our client, we would be more than happy to assist
her with that if she could please provide us with the documentationThat being
said, as a courtesy to Ms***, we are closing this account with our office
and instructing the Credit Reporting Agency (CRA) to delete the accountPlease
note that we cannot control the speed in which the CRA acts upon our request
and recommend giving the CRA at least thirty (30) days to update their records
We trust
this resolves your concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respondMs*** indicates that the account in question is still showing on her credit report after she paid the debt in full directly to our clientPlease be advised that on 12/29/our
client reported a direct payment on the accountThe Credit Reporting Agencies (CRAs) were instructed at that time to update the account as paid, but as a courtesy to Ms*** we are instructing the CRAs to delete the accountPlease note that we cannot control the speed in which the CRAs act upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respondMr*** indicates that he does not recognize the debt in question. Please be assured that our client placed this account in our office for collections on 6/9/in the
amount of $Please note that the balance due represents medical services performed by our client on 5/20/That being said, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewMr*** will hear nothing further from us in regard to this matterWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respond Ms*** is requesting a refund from our office due to overdraft bank feesPlease be advised that we have already sent Ms*** a check in the amount of $for her
overdraft feesMs*** will not hear anything further from us in regard to this matter. We trust this resolves your concerns

We are sending Ms*** a letter indicating the account has been closed with our officeThank you

Our office is in receipt of the complaint filed by Ms*** *** We greatly appreciate this opportunity to respondAs a preliminary matter, Ms***’s complaint is not with CCS’ handling of the accountInstead, she disputes owing a balance to her former insurance company (our
creditor-client)Please be advised that the account in question revolves around an insurance policy that cancelled on 2/5/due to nonpaymentWhen the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateIf Ms*** could please send us a copy of the declarations page from her new insurance company that pre-dates the cancellation date, then we would be happy to forward the documentation to our client to determine if an adjustment is dueThat being said, we have closed this account in our officeWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate the opportunity to respondContrary to Ms*** assertion, please be assured that CCS is properly licensed as a collection agency in the State of North CarolinaIn fact, we sent several letters to the very
same address listed in her complaint that listed our license numberNotwithstanding, we have closed this account with our office and the Credit Reporting Agency (CRA) is being instructed to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate this opportunity to respondPlease be advised that the telephone number in question was believed to belong to the person we were attempting to contact and once Mr*** made us aware that the telephone
number did not belong to the person we were attempting to contact, the telephone number was immediately removed from our recordsMr*** also indicates that the volume of calls was harassing, but please be assured that the volume of calls was not harassingFurthermore, as we indicated, the telephone number was immediately removed from our records immediately upon learning the telephone number was not associated with the person we were attempting to contactAnother concern of Mr*** is that this account was reported to his credit report, but please be assured that we did not place anything on his credit reportWe trust this resolves your concerns