S & L Gem Company

[redacted] would not accept return of item that was purchased from themTheir policy is exchange only within but is not compliance with the Consumer affair department regulation that the policy or signage should be everywhere visible in the storeWhen we went to ask them where the sign is they showed us a small piece of paper on the counterI also saw review from other consumer about similar complaints on ***We tried contacting them several times to resolve the issue and they were just ignoring usI went to the store by myself who is a years old, and one lady took advantage of me and started massaging and touching my backThey then were able to open a loan from the bank under my name worth $10,that I did not want

*** *** would not accept return of item that was purchased from themTheir policy is exchange only within but is not compliance with the Consumer affair department regulation that the policy or signage should be everywhere visible in the storeWhen we went to ask them where the sign is they showed us a small piece of paper on the counterI also saw review from other consumer about similar complaints on ***We tried contacting them several times to resolve the issue and they were just ignoring usI went to the store by myself who is a years old, and one lady took advantage of me and started massaging and touching my backThey then were able to open a loan from the bank under my name worth $10,that I did not want