S K Builders Inc

Recently closed on my SK built home in the Preserve at Pendleton (13th of November). Still waiting for repairs to be completed from the punch list (way past the 2 week timeframe I was given). I had vinyl plank flooring throughout and there are multiple spots where the slab is uneven. I have had continual problems with the toilet in the guest bathroom rocking because the floor is so uneven (the seal has already needed to be replaced). I have large cracks on the exterior foundation which were marked by blue tape by the builder before the walk through. I paid for a paint upgrade which was only completed in the great room and hallway (confirmed by professional painter and obvious because they cut in with flat paint). Kitchen cabinet doors are damaged and doors were/are supposed to be replaced still have not had an approximate date for completion. The microwave has abrasive swirls all over the exterior (scratches, flat spots, etc) like it had been taken from a floor model. Multiple other complaints but too many to list! By far the worst customer service and certainly not a product worthy of it's price tag!

Yaaaaallllll. Do NOT use these people to build your house. I could write a laundry list of reasons but most recently my air conditioner broke in my NEW house. Called their “emergency” line only to have them tell me it’d be tomorrow between 11-2. I contacted the warranty guy, Shawn, who did nothing. He just reiterated what the lady on the phone said to me and encouraged me that I would be first on the list of someone canceled. That’s not an emergency service. It’s July and my 18 month old son is sweating while he’s trying to eat his dinner, let alone the rest of us. I called a real emergency heating and cooling company, they’ll be here in an hour. Here’s the list of mishaps since we started building: Multiple building errors resulting in delayed closing: Wrong carpet, grout, spindles, missing loft, Back splash messed up, window leak, missing outlet, I’m sure there’s more Septic tank not wired to the house causing a major back up Roof leak Ground not graded properly for flow of water leaving us with almost no grass in the back Multiple electrical issues. We’ve had the electrical company out 4 times or more Not completely finished at closing or near closing (I had to post a google review to get that done and talk to Tim, the owner) Now the air conditioning is messed up and it hasn’t been a year...

I have just purchased my very first home in the [redacted] subdivision that was built by SK BUILDERS and I love it. I will recommend anyone looking for a good home to give SK BUILDERS a chance

My husband and I bought a home in [redacted] subdivision a little over a yr ago. We were a few months out of our 1 yr warranty (to be honest we either didnt know or forgot not sure) when we contacted sk builders for our hardwood flooring separating. We were given a appointment in a timely fashion in which [redacted] warranty supervisor, executed. He was very helpful in assisting us with getting an appointment with the flooring company to get our problem resolved. Wonderful experience and I would highly recommend them again! Thank you

I recently purchased a home with SK Builders about a month and 1/2 ago. We are extremely pleased with our new home. The SK staff has been quick to help and answer any questions we've had. The warranty staff has been extremely helpful and responsive to our needs. I would recommend working with the SK team.

Review: I have continually had problems with the drainage in my yard. My yard has literally washed away because of the inexperience of the landscaping crews used by SK Builders. I have sunken septic lines and a large washed out hole in my yard. I have tried repeatedly to reach out to the warranty manager via emails and phone calls without any success. I will never even consider purchasing a home in a SK Builder neighborhood. I simply want the drainage in my backyard to be addressed. Apparently after a neighborhood has been "built out" it is no longer their problem.Desired Settlement: I want SK to correct the drainage issue in my yard with the installation of french drains in the problem areas, fill the hole that has washed away and correct the ground around the collapsed septic lines.

Business

Response:

This is the one that you didn't have information on - I believe. Annie had

tried to send to you at the beginning of month. Please let me know if you

need additional information.

Thanks for your assistance!

Office Manager

SK Builders Inc.

52 St. Mark Road

Taylors SC 29687

Review: I purchased my home from [redacted] built by SK. I have been living here for 2 years now. Our home is mostly hardwood floors. Our floors were put in by [redacted] flooring. Our hard wood floors have been replaced once already by greer flooring for it buckled. Our floor is buckling again due to high humidity in our home. We have many hollow spots in the floor( detaching from the slab). We also had SK put in a [redacted] deck for us at the cost of about $20k, well that also buckled and has been removed. When the deck was removed there was thick black mold on the bottom of the deck. We retained a lawyer and has tried to get answers from SK to no avail. We were told to put in a de humidifier in our home and the floors will settle down in about 6 months. This has been going on for about as long as we have been living here. Sk agreed to put in a de humidifier in our home but will not guarantee our floors will settle down in 6 months. Everything that is joint in our home is cracking. We were told that SK does not replace caulking. All of our base boards, moldings and walls are cracking. We have carpet in our bedrooms and the waterlines are going up the walls. We had a leak in the upstairs bathroom. My husband was told by the plumber " that would happen if there was high humidity in the home". I'm afraid of mold in my home for we have 2 small children. In the winter the carpet feels wet. We have decided to put in stamped concrete for our deck instead of the [redacted] and asked SK for the difference in the price we have paid. Every time our lawyer calls or sends an email no reply. I'm sick of doing this and i'm tired of looking at the hole that was once my deck. It was very poor construction and started coming apart a year later. I do have pictures and video of all the above.Please help me solve this problem. I don't know where else to turn to for help.Desired Settlement: We have asked for a partial refund on our deck and guarantee on our floor for 6-8 months. If the floor does not settle down then it needs to be replaced. Carpets should be removed and slab resealed.

Business

Response:

We will reply to the customer.