Recently bought a nice Honda Civic for a good, fair price. A couple weeks later the blower fan stopped working so we call to see if they could help us. They made time to look at the car at our convenience and after some surprisingly good diagnostics, replaced the HVAC control switch module. During the process they treated my wife great and had her on her way with no charge and a smile. As a car guy, I appreciate that what they did was far from the easiest job in the world. As most dealers do, they gave us what the charge would have been and I found it to be quite reasonable. They will be our first stop for our next car purchase.
Recently bought a nice Honda Civic for a good, fair price. A couple weeks later the blower fan stopped working so we call to see if they could help us. They made time to look at the car at our convenience and after some surprisingly good diagnostics, replaced the HVAC control switch module. During the process they treated my wife great and had her on her way with no charge and a smile. As a car guy, I appreciate that what they did was far from the easiest job in the world. As most dealers do, they gave us what the charge would have been and I found it to be quite reasonable. They will be our first stop for our next car purchase.