They do crappy work, then they deny warranty and their story keeps changing.
I highly advise against doing business with S&J engines. It is a waste of money and time.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]Although it is their policy to contact their clients electronically, I still maintain that I did not receive out of the three emails A simple postage stamp on a letter sent in addition to said emails' would have helped to eliminate the possibility of lost email, or email sent to a spam folder Regards, [redacted] ***
As we previously stated, it is our policy and procedure to send several email notificationsIf this was the client's first year, and he had never been through the yearly procedure in the past, then we could understand some confusionThat is not the case here.The client stated that he did receive at least one noticeThat is more than enough, especially since the client already knew from previous years that the payments need to be made in a specific time frame.FROM [redacted] ***: Although it is their policy to contact their clients electronically, I still maintain that I did not receive out of the three emails A simple postage stamp on a letter sent in addition to said emails' would have helped to eliminate the possibility of lost email, or email sent to a spam folder Again, it is the clients responsibility to renew in a timely mannerEven if the client only received of the emails, that is still adequate notice and more than we are required to sendThe notifications we send are done as a courtesy to our clients, and are in no way required of us.We are not responsible for making the clients paymentsThere's really not much more to say on the matter.***, if you are not willing to take responsibility for your own actions (or lack thereof), we should probably part waysWe do not want clients that cause us extra work and time responding to stuff like thisWe especially don't want to do business with someone that would attempt to tarnish our reputation when we did nothing wrong
I highly advise against doing business with S&J engines. It is a waste of money and time.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]Although it is their policy to contact their clients electronically, I still maintain that I did not receive out of the three emails A simple postage stamp on a letter sent in addition to said emails' would have helped to eliminate the possibility of lost email, or email sent to a spam folder Regards, [redacted] ***
As we previously stated, it is our policy and procedure to send several email notificationsIf this was the client's first year, and he had never been through the yearly procedure in the past, then we could understand some confusionThat is not the case here.The client stated that he did receive at least one noticeThat is more than enough, especially since the client already knew from previous years that the payments need to be made in a specific time frame.FROM [redacted] ***: Although it is their policy to contact their clients electronically, I still maintain that I did not receive out of the three emails A simple postage stamp on a letter sent in addition to said emails' would have helped to eliminate the possibility of lost email, or email sent to a spam folder Again, it is the clients responsibility to renew in a timely mannerEven if the client only received of the emails, that is still adequate notice and more than we are required to sendThe notifications we send are done as a courtesy to our clients, and are in no way required of us.We are not responsible for making the clients paymentsThere's really not much more to say on the matter.***, if you are not willing to take responsibility for your own actions (or lack thereof), we should probably part waysWe do not want clients that cause us extra work and time responding to stuff like thisWe especially don't want to do business with someone that would attempt to tarnish our reputation when we did nothing wrong