R&W Moving Services Reviews (%countItem)
R&W Moving Services Rating
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On July 3rd 2019, when moving my belongings from a storage unit to my house, R&W Moving company damaged and broke several items of furniture (totaling $1278.99). To start with, the owner was apologetic and said he would take it up with the insurance company. I provided them with photographs and information on price of items broken. Communication from then on has been non- existent, since July 17th, despite many efforts to get in contact with them. Not only did they break my furniture, but one of their employees used my number I had provided them for business purposes, to text me (a single woman living alone) at 3:30am in the morning, with an inappropriate message. I felt scared and violated as he knew where I lived.
Revdex.com contacted the company and Mr. indicated has been working directly with the consumer both are trying to reach a resolution to take care of the complaint.
During our move on on April 28, 2018, our main larger television was damaged. I immediately notified the company and was told they would replace the television. They never resolved the issue and I was forced to buy a new television as it was inoperable
We have no issues refunding the amount but not at the sated amount. If I am correct the TV in question was not a smart tv or higher quality and to replace would be closer in price of $200
R&W is an amazing moving company! They are smart, trustable, and hardworking! I highly recommend them!