Dear [redacted],We sincerely apologize for any confusion. This order has been refunded in full. This item was not available, and we notified you by email and offered alternate colors and lengths. However, we understand that a substitute was not authorized and so we issued a full...
refund.We very much value your patronage and will endeavor to have a much smoother customer experience in the future, should you choose to shop with us again.Sincerely,Ruth's Beauty Customer Service
Dear [redacted],We sincerely apologize for any confusion. This order has been refunded in full. This item was not available, and we notified you by email and offered alternate colors and lengths. However, we understand that a substitute was not authorized and so we issued a full...
refund.We very much value your patronage and will endeavor to have a much smoother customer experience in the future, should you choose to shop with us again.Sincerely,Ruth's Beauty Customer Service
Revdex.com:At this time, I have not been contacted by Ruth's Beauty Shop regarding complaint ID [redacted].Sincerely,
[redacted]