Russ's Auto Sales LLC** *** **.*** ** ***###-###-####January 5, 2015In response to ID ***, We have been assisting Mr*** with hisissues on the *** which he purchased AS IS No warranty.We initially took the vehicle in to work on the wheel barring, and yeshis
wheels do require a special toolWe attempted to locate the toolwe had on hand before purchasing an expensive tool for job as it isnot something we will need againAs far as being rude to Mr***, orwho he had calling for him every 2-hours for status, we had told himwe would call them when the vehicle was readyConstant calling doesnot speed up the jobWe released the vehicle on the 17th and had ittowed in at no cost to Mr*** when it quit running for himWereplaced the motor on said vehicle at NO Charge to Mr***Mr.*** signed a contract to pay a portion days after the purchasewhich he did not doThe Title was transferred on 12-29-into hisname to purchase auto tagsI spoke with Mr*** today and we haveoffered him a refund of his down payment minus the tax and titleamount which we already paid out, issuing him a check for $whichwas satisfactory to Mr***
Russ's Auto Sales LLC** *** **.*** ** ***###-###-####January 5, 2015In response to ID ***, We have been assisting Mr*** with hisissues on the *** which he purchased AS IS No warranty.We initially took the vehicle in to work on the wheel barring, and yeshis
wheels do require a special toolWe attempted to locate the toolwe had on hand before purchasing an expensive tool for job as it isnot something we will need againAs far as being rude to Mr***, orwho he had calling for him every 2-hours for status, we had told himwe would call them when the vehicle was readyConstant calling doesnot speed up the jobWe released the vehicle on the 17th and had ittowed in at no cost to Mr*** when it quit running for himWereplaced the motor on said vehicle at NO Charge to Mr***Mr.*** signed a contract to pay a portion days after the purchasewhich he did not doThe Title was transferred on 12-29-into hisname to purchase auto tagsI spoke with Mr*** today and we haveoffered him a refund of his down payment minus the tax and titleamount which we already paid out, issuing him a check for $whichwas satisfactory to Mr***