Rural Metro

I am a oxygen patient. I can not be without 911 service. When I receive my annual bill is is paid within the first week (way before it is due) yesterday I received a "last notice bill when I paid the $435.00 over 6 weeks ago and my bank shows the check being cashed.
30 days ago. How does someone loose $435.00 ? I want a written apology and better accounting practices.

Good Afternoon, Thank you for taking the time to contact us regarding your daughters accountsIt appears that we were given invalid information regarding the address and spelling of your daughters name causing the accounts to not be linked togetherSince we have been made aware of this issue, the outstanding balance has been submitted to your insurance for payment and [redacted] has placed your account on a day hold pending insurance paymentAgain, we apologize for the confusion and are working to rectify the situationThank you

Good Morning, Upon review of your daughters account, we have contacted [redacted] and requested that the account be closedYou will be receiving a letter in the mail stating this as well and your balance with Rural Metro will also reflect a zero balanceWe apologize for any confusion this may have causedPlease feel free to contact me with any additional questions you may haveThank you

Good Afternoon, I attempted to contact you, Mrs***, to obtain more information regarding this other collection agency with no responseWithout further information such as an account number or date of service I am not able to locate any information in our billing systemPlease feel free to contact our customer service department with any further questions at ***Thank you

Good Afternoon, Thank you for taking the time to contact us regarding your daughters accounts. It appears that we were given invalid information regarding the address and spelling of your daughters name causing the accounts to not be linked together. Since we have been made aware of this issue,...

the outstanding balance has been submitted to your insurance for payment and [redacted] has placed your account on a 60 day hold pending insurance payment. Again, we apologize for the confusion and are working to rectify the situation. Thank you.

Good Morning,
Upon review of your daughters account, we have contacted [redacted] and requested that the account be closed. You will be receiving a letter in the mail stating this as well and your balance with Rural Metro will also reflect a zero balance. We apologize for any confusion this...

may have caused. Please feel free to contact me with any additional questions you may have. Thank you.

This will help with the account that has been given to [redacted], but not with the account that was given to Delivery Financial Services.  I literally just got off the phone with a representative and was given a different reference number than the account with [redacted].  I was informed today they do no bill to health insurance after I provided my insurance information two weeks ago.  Again, I never received a bill for these services and do not understand how this went to a "second placement" company.

[redacted]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I am happy with their quick response and resolution to this matter.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

Good Afternoon, I attempted to contact you, Mrs. [redacted], to obtain more information regarding this other collection agency with no response. Without further information such as an account number or date of service I am not able to locate any information in our billing system. Please feel free to contact our customer service department with any further questions at [redacted]. Thank you.

Good Morning,
Upon review of your daughters account, we have contacted [redacted] and requested that the account be closed. You will be receiving a letter in the mail stating this as well and your balance with Rural Metro will also reflect a zero balance. We apologize for any confusion this...

may have caused. Please feel free to contact me with any additional questions you may have. Thank you.

[redacted]I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I am happy with their quick response and resolution to this matter.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

This will help with the account that has been given to [redacted], but not with the account that was given to Delivery Financial Services.  I literally just got off the phone with a representative and was given a different reference number than the account with [redacted].  I was informed today they do no bill to health insurance after I provided my insurance information two weeks ago.  Again, I never received a bill for these services and do not understand how this went to a "second placement" company.

Good Afternoon, Thank you for taking the time to contact us regarding your daughters accounts. It appears that we were given invalid information regarding the address and spelling of your daughters name causing the accounts to not be linked together. Since we have been made aware of this issue,...

the outstanding balance has been submitted to your insurance for payment and [redacted] has placed your account on a 60 day hold pending insurance payment. Again, we apologize for the confusion and are working to rectify the situation. Thank you.