Good afternoon Joyce, Please see my emails below that we had discussed over the phone, let me know if you need anything furtherThanks, have a great day!July 14th, 2017:Good morning Mrs***We have received the letter in the mail that details the complaint ID-*** We have
contacted Mrs*** and asked her to supply us with any original purchase receipts that she may haveJust as a side note we have already replaced her blinds once before.Once we receive this information from the customer we will follow up furtherJust wanted to keep you in the loop with what is going on with this issueThank you and have a great weekend.William C***Young American Furniture###-###-####*** *** *** ** *** July 18th, 2017:Good morning,We have contacted the manufacturer of the window blinds with the information supplied by Mrs***If manufacturer supplies new replacements she will be responsible for the labor to install plus the shipping and handlingOnce we receive the response from Levelor Blinds we will follow up with you all furtherThis would be the third replacement completed for this individualAlso any warranty is manufacturer NOT Young American Furniture'sThank you and have a great day!Young American Furniture###-###-####*** *** *** ** ***July 26th, 2017:Good morning,We have received the replacement blinds from Levelor Coand have installed them for the customerAs far as we know for now the customer is satisfied with the way things were handledPlease let me know if you need anything furtherThank you and have a great day!Young American Furniture###-###-####*** *** *** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Good afternoon Joyce, Please see my emails below that we had discussed over the phone, let me know if you need anything furtherThanks, have a great day!July 14th, 2017:Good morning Mrs***We have received the letter in the mail that details the complaint ID-*** We have
contacted Mrs*** and asked her to supply us with any original purchase receipts that she may haveJust as a side note we have already replaced her blinds once before.Once we receive this information from the customer we will follow up furtherJust wanted to keep you in the loop with what is going on with this issueThank you and have a great weekend.William C***Young American Furniture###-###-####*** *** *** ** *** July 18th, 2017:Good morning,We have contacted the manufacturer of the window blinds with the information supplied by Mrs***If manufacturer supplies new replacements she will be responsible for the labor to install plus the shipping and handlingOnce we receive the response from Levelor Blinds we will follow up with you all furtherThis would be the third replacement completed for this individualAlso any warranty is manufacturer NOT Young American Furniture'sThank you and have a great day!Young American Furniture###-###-####*** *** *** ** ***July 26th, 2017:Good morning,We have received the replacement blinds from Levelor Coand have installed them for the customerAs far as we know for now the customer is satisfied with the way things were handledPlease let me know if you need anything furtherThank you and have a great day!Young American Furniture###-###-####*** *** *** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***