Ruesga's Used Cars #2 Reviews (3)
Ruesga's Used Cars #2 Rating
Address: 210 S. Golden State Blvd., Turlock, California, United States, 95380
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Revdex.com:
This letter is to inform you that Texas Fence Co. has carried out to my satisfaction the resolution it proposed for my complaint, filed on 8/11/2015 10:23:41 AM and assigned ID [redacted].
Regards,
[redacted]
We reached [redacted] Yesterday, Friday January 30, and our Production Manager met with him that day to view the issues and concerns. It is clear that there is an issue with the paint that we will resolve. We will be working with [redacted] to schedule the first available time to remedy...
the situation. We appreciate [redacted] escalating this issue and bringing it to our attention. As a valued customer we want to make sure he is taken care of and that his expectations are met. I will post an update once the issue is resolved. [redacted]General Manager
I spoke with Mr. [redacted] today, 9/4 and assured him we stand behind our work. I apologized for the lack of communication and urgency thus far and that I would be personally managing the issue to ensure it is completed in a timely manner and meets his satisfaction. The gate we removed was rebuilt and...
powder coated. It was received back at our shop today 9/4. After inspection, I noticed a flaw in the powder coating and sent it back to be redone. I communicated to Mr. [redacted] that I would call him on the morning of Wednesday 9/9 to confirm a Thursday 9/10, or Friday 9/11, install date for the new gate. Best Regards, Trey B[redacted]