Rubicon Environmental Consulting

We purchased a "strong, rugged" EZ entry pony cart with motorcycle tires from Kingston Saddlery years agoIt was driven on flat ground and in arenas It broke in half this summer unexpectedly The seat and a tire were also bent When we contacted William C***, he at first seemed interested in resolving this issue, but once we supplied the requested information (picture of cart and receipt), he did not offer to replace either the cart or broken parts We had the cart evaluated by a welder for repair and the welder told us the stress point of EZ entry carts should be made from a heavier gauge tubing especially if it is advertised as "strong and rugged" If MrC*** had been willing to stand behind the quality of his product, this review would be more like the one made on this site in At this time I would not recommend this cart for even light use unless you plan to inspect it regularly and have the frame reinforced after a few years

Purchased solid rubber wheels and conversion runners from Kingston Saddlery Supplies a couple of years ago and I should have written a review thenKingston Saddlery is exceptionalThere was a sleeve missing when I received my order and their customer service is so good they should be a model for the rest of the business worldThe missing piece was received two days later.The quality of their items and materials are just like their customer service: excellentI refer all my distance driving friends to Kingston Saddlery Supplies and share my positive purchasing experience