RSR Decks and Fences

wd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] Inbox x Revdex.com of Metro Washington DC Aug (days ago) to me ---------- Forwarded message ---------- From: [redacted] Date: Thu, Aug 7, at 3:PM Subject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] To: "[email protected]" Revdex.com, This email is for [redacted] ; ref compliant ID [redacted] The business (RSR Fences) contacted me and appears willing to correct the issue They came and started, but have not yet completed, the repair I think they will complete the job, but I don’t want to close the complaint yetI will contact you/go online to close the compliant once the job is completeThank you [redacted] *** [redacted] *** Dear [redacted] : This message is in regard to your complaint submitted on 6/30/12:46:PM against RSR Decks and FencesYour complaint was assigned ID [redacted] We have written to the firm referenced above on two previous occasionsSince we have not received a reply to our requests for a response, a final notice will be sent to the company today Perhaps the firm has already contacted youIf so, please advise us of the situation immediatelyIf you do not hear back from us, it means that our attempts at conciliation have been exhausted and you may wish to contact an attorney or your local or state office of consumer affairs to pursue the matter further Please know that we are, unfortunately, not able to compel a firm to answer and resolve complaintsSince this firm is not a Revdex.com Accredited Business, it is not obligated to respond and resolve consumer complaints with us In those few instances where our requests have been ignored, the information is made a part of the firm's file at the Revdex.comIn many cases this will result in the issue of an adverse Revdex.com Business Review on the firm Please feel free to contact us with any further questions Regards, [redacted]

wd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].
Inbox
x 
Revdex.com of Metro Washington DC
Aug 7 (13 days ago)
to me 
---------- Forwarded message ----------
From:...

[redacted]
Date: Thu, Aug 7, 2014 at 3:47 PM
Subject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].
To: "[email protected]" <[email protected]>
Revdex.com,
  
     This email is for [redacted]; ref compliant ID [redacted].  The business (RSR Fences) contacted me and appears willing to correct the issue.  They came and started, but have not yet completed, the repair.  I think they will complete the job, but I don’t want to close the complaint yet. I will contact you/go online to close the compliant once the job is complete. Thank you.
 
 
 
 
[redacted] 
[redacted] 
Dear [redacted] : 
This message is in regard to your complaint submitted on 6/30/2014 12:46:48 PM against RSR Decks and Fences. Your complaint was assigned ID [redacted].
We have written to the firm referenced above on two previous occasions. Since we have not received a reply to our requests for a response, a final notice will be sent to the company today.
Perhaps the firm has already contacted you. If so, please advise us of the situation immediately. If you do not hear back from us, it means that our attempts at conciliation have been exhausted and you may wish to contact an attorney or your local or state office of consumer affairs to pursue the matter further.
Please know that we are, unfortunately, not able to compel a firm to answer and resolve complaints. Since this firm is not a Revdex.com Accredited Business, it is not obligated to respond and resolve consumer complaints with us.
In those few instances where our requests have been ignored, the information is made a part of the firm's file at the Revdex.com. In many cases this will result in the issue of an adverse Revdex.com Business Review on the firm.
Please feel free to contact us with any further questions.
Regards,
[redacted]