Royal Moore Mazda

Hello [redacted] , I apologize for any inconvenience you have had or any lack of communication on my part, we have sent out duplicate documents needed to complete your transaction Please let me know of any further assistance we/I can provide Thank you again for your business Scott T [redacted] Sales Manager Royal Moore Auto Center

I will look into our records in the morning, as I have just received this complaint. Please feel free to Reach out to Ezra S [redacted] , General Sales Manager of the Toyota Dealership Directly at 503-648-3213. We will be reaching out to you directly for a resolution tomorrow. Thank you.

Complaint: ***I am rejecting this response because:
this issue has not been resolved yetI was supposed to have received a call back on Monday but never heard anything
Sincerely,*** ***

Hello [redacted],
I apologize for any inconvenience you have had or any lack of communication on my part, we have sent out duplicate documents needed to complete your transaction. 
Please let me know of any further assistance we/I can provide.
Thank you again for your business.
Scott T[redacted]
Sales Manager
Royal Moore Auto Center

Spoke with [redacted], I apologize for it being difficult to be able to speak with someone to help him. I am going to follow up with [redacted] on Monday to help him to facilitate registering the vehicle in his name. When we sold [redacted] the Audi we released the title directly to him with it...

signed off, he is going to send me a copy of the title to confirm that it was signed off correctly.
 
Thank you,
 
Scott T[redacted]
Sales Manager
Royal Moore Auto Center

I will look into our records in the morning, as I have just received this complaint. Please feel free to Reach out to Ezra S[redacted], General Sales Manager of the Toyota Dealership Directly at 503-648-3213. We will be reaching out to you directly for a resolution tomorrow. Thank you.