Royal Heart Assisted Living Facility aka Royal Hea

To the *** *** *** and Whom it may concern
On the date of January 4, My mother *** *** Behnke was admitted to the care of the Royal Heart Assisted Living Facility aka Royal Heart LLC owned and operated by Ngozi Gloria Wilkens Ms*** *** was listed at a Level (High) level of care upon admittance A non-refundable admittance fee of $was paid along with the monthly fee of $was paid
On Satthe of February *** was admitted to the hospital for severe malnutrition and dehydrationFluids were given and *** was placed under the care of Hospice Services to be monitored at Royal Heart Assisted Living by a hospice nurse a few times a week to make her comfortable
*** Behnke passed *** the morning of April 15,
Ngozi *** Wilkens was not available at the time and was eventually contacted by phone on April 22, The inquiry was regarding the 50% refund of the monthly fee in the amount of $for services not rendered for