Royal Consumer Business Products

Review: ON JUNE 3, 2015, I PURCHASED A ROYAL 1000ML CASH REGISTER FROM [redacted] ALL WAS GOING GREAT UNTIL ABOUT A WEEK AGO. THE CASH DRAWER BEGAN OPENING ALL BY ITS SELF AND NOT CLOSING AT TIMES. ON JULY 23, 2015, I CONTACTED THE PERSON I BOUGHT THE REGISTER FROM [redacted] BUT HE TOLD ME THAT I HAD ONLY 30 DAYS TO RETURN AN ITEM AND THAT I WOULD HAVE TO CONTACT ROYAL FOR THE RETURN. ON JULY 24, 2015 I CONTACTED ROYAL IN ORDER TO RESOLVE MY ISSUE. AFTER BEING ON THE PHONE FOR OVER AN HOUR, THEY TOLD ME AT THE END THAT I WOULD HAVE TO TAKE IT TO A SERVICE LOCATION AND HAVE THE PROBLEM FIXED. I TRIED TO EXPLAIN THAT ITS IMPOSSIBLE FOR ME TO TAKE IT, BECAUSE THE WHOLE BUSINESS RELIES ON THIS REGISTER., BUT HE TOLD ME THERE'S NOTHING I CAN DO.Desired Settlement: I WOULD LIKE THE REFUND OF THE FULL PURCHASE PRICE OF $229.48, WHICH INCLUDES THE SHIPPING CHARGE.