I am a small business owner who purchased booth space at an event called "Lufkin's First Annual Hollywood Action Fest, Toy & Comic Expo" held at the Lufkin Middle School, hosted by a self promoted as Xtreme Force Promotions on November 11, When we arrived at the location during the allocated time to set up, we discovered that the facility did not have the correct power source for our equipment, as promised by the promoter, Mark Anthony ***We immediately contacted the promoter, Mark Anthony ***, and were promised a full refund of our booth space and extra charge for electricity in the amount of $ I contacted the company via their facebook page on November regarding the refund, stating that it can be sent to the original credit card used, and was informed that I would certainly receive the refund that weekOne week later, November 20, I contacted them again about the refund that had not arrived, this time providing the invoice number and transaction date (9/26/18)
I am a small business owner who purchased booth space at an event called "Lufkin's First Annual Hollywood Action Fest, Toy & Comic Expo" held at the Lufkin Middle School, hosted by a self promoted as Xtreme Force Promotions on November 11, When we arrived at the location during the allocated time to set up, we discovered that the facility did not have the correct power source for our equipment, as promised by the promoter, Mark Anthony ***We immediately contacted the promoter, Mark Anthony ***, and were promised a full refund of our booth space and extra charge for electricity in the amount of $ I contacted the company via their facebook page on November regarding the refund, stating that it can be sent to the original credit card used, and was informed that I would certainly receive the refund that weekOne week later, November 20, I contacted them again about the refund that had not arrived, this time providing the invoice number and transaction date (9/26/18)