Roxanni

I am contacting from Roxanni which you guys sent a letter regarding the customers complaintSo the item was lost and we fully refund the customer and take over the list of item so I'm guessing that we did what we could do for this transactionAnd I respond to let you know that Roxanni.com ownes by Roxanni LLC and it's a true and legitimate business located in Aliso Viejo California If you have any question feel free to call my office 1-800- [redacted] ext:*** or my direct line 949- [redacted] Enjoy your beautiful day ***

I am contacting from Roxanni which you guys sent a letter regarding the customers complaint. So the item was lost and we fully refund the customer and take over the list of item so I'm guessing that we did what...

we could do for this transaction. And I respond to let you know that Roxanni.com ownes by Roxanni LLC and it's a true and legitimate business located in Aliso Viejo California 
If you have any question feel free to call my office 1-800-[redacted] ext:[redacted] or my direct line 949-[redacted]
Enjoy your beautiful day 
[redacted]

I am contacting from Roxanni which you guys sent a letter regarding the customers complaint. So the item was lost and we fully refund the customer and take over the list of item so I'm guessing that we did what we could do for this transaction. And I respond to let you know that Roxanni.com ownes by...

Roxanni LLC and it's a true and legitimate business located in Aliso Viejo California If you have any question feel free to call my office 1-800-[redacted] ext:[redacted] or my direct line 949-[redacted]Enjoy your beautiful day [redacted]

Review: Roxanni.com processed order on 05/30. I did not recieve shipment. I used the contact us form on their website to request update. No one returned called or contacted me. They do not have a phone number listed on their website. Checked with credit card company who gave me the phone number 800-[redacted]. Phone greeting does not mention company name at all and does not go to proper voicemail. No one answers. Does not seem legitimate.Desired Settlement: Full refund or delivery.

Business

Response:

I am contacting from Roxanni which you guys sent a letter regarding the customers complaint. So the item was lost and we fully refund the customer and take over the list of item so I'm guessing that we did what we could do for this transaction. And I respond to let you know that Roxanni.com ownes by Roxanni LLC and it's a true and legitimate business located in Aliso Viejo California