Rowan Chimney Works and Pressure Washing

They rip you offCharge for things they do not do.Charged me $toClean my chimney had problems with it would not return my calls call another company and now it is costing me $to get fixed what they were supposed to do.My chimney had not been cleaned .I have pictures to prove what I am saying

Review: I paid Rowan Heating and Chimney Inc. to fix chimney from leaking. Owner installed Stainless Steel chimney cap and applied Crown Coat 15 year warranty and Chimney Saver 10 year warranty. I was told by owner work and material was guaranteed. Work done on 8/24/2010. Started to leak again 2014. Called owner and was told he would fix the chimney. Called many times to check on why he had not come, left messages to see if he was coming and got no return call. I sent email letter to [redacted] address from receipt. I also saw on Revdex.com web that business name has changed many times. I guess this is a way to keep a good rating. I contacted the [redacted] and found out that the sealer was not applied correctly. I personally observed the application of the sealer and this is why my chimney is leaking again. Since Rowan Heating and Chimney guarantees their work and material, I only asked them to come out and reapply the sealer. I left messages and told them I would pay them to come out but my calls have been ignored. After 4 month of leaking and no response I have hired another business to do the repairs. I am very concerned that there are businesses that are still able to get by with this.Desired Settlement: I would like a refund from Rowan Heating and Chimney to pay for the cost of resealing my chimney since they guaranteed their work and materials and would not honor their guarantee.