Round Table Franchise Corp

Initial Business Response /* (1000, 5, 2015/05/05) */
Contact Name and Title: *** *** President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@ail.com
Hi *** ***,
Every day we strive to improve our business and our customers feedback helps us grow and serve them betterThank you
for bringing this matter to our attentionPlease know that when it comes to our buffet, we take pride in maintaining its quality and freshness everyday making sure no guest ever leaves hungry
In this instant we fell short, and I would like to invite back Mr *** to be our guest at his convenience.I would be very pleased if Mr *** would give us another opportunity to earn his businessThank you
*** ***
President Franchise investment Corp
DBA Round Table Pizzza
Initial Consumer Rebuttal /* (3000, 7, 2015/05/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was very specific in what I feel would be an appropriate resolution, which is two complimentary buffets at a different locationThis response from Mr*** sounds like he wants us to return to the same buffet where we had the bad experience and pay for our mealThis is unacceptable