Rottler Pest Solutions Reviews (%countItem)
Rottler Pest Solutions Rating
Address: 2690 Masterson Ave, Saint Louis, Missouri, United States, 63114-5139
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+1 (314) 426-5503 |
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Rottler very professional and efficient. Had them for several years.
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Excellent company to deal with. Explaned everything they were going to do and followed through.
They put more insulation in the attic and took care of setting up a payment plan with Laclede Gas.
Cleaned up after putting insulation in.
Everyone I dealt with was very courteous and professional.
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Replacement of hardware cloth as part of the agreed service contract was not originally completed professionally. The work is inconsistent and sloppy. I've reached out to the business several times with the concerns and the issue remains unresolved.
On Monday, July 16th, we addressed the issues expressed by the customer with ***, the brand manager. *** contacted the customer and was able to complete an inspection of the work on Monday afternoon. *** returned today (Wednesday, July 18th) and removed the exclusion work completed by the original technician and re-excluded the area to improve the aesthetic look. *** is also attempting to contact the customer this afternoon to explain what was done. Our exclusion work is guaranteed for one year. If squirrels are able to enter the home in the area that Rottler excluded (within one year), Rottler will return to the home and complete any necessary trapping or exclusion work necessary, free of charge. Please let me know if you have any additional questions or concerns. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Mr. Rottler also called me directly to speak about the situation. I was impressed by Mr. Rottler's sincere response to my concern. I can also say the work that was completed by Rich and his co-worker is significantly improved. I appreciate their efforts to correct the situation.
Sincerely
Customer service is always wonderful. They go above and beyond and are always friendly.
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I called Rottler today because I noticed stains on my attic vents, and I wanted to ensure that no pests were entering my attic. Steve from Rottler was at my house an hour after I called. He carefully inspected my attic and assured me that it was pest-free, that all screens were intact, and that nothing could get in. He was very professional and personable. The service was free, and he did not try to sell me anything I didn't need. I would highly recommend this company.
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Rottler is by far the best pest control service we've ever use. Their system of notifications and updates is great, especially if you work full time outside the home. The staff is responsive, professional and our pests are nowhere to be seen.
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Great customer service
Thank you for your feedbacK!
Rottler does my mole & mosquito control and are wonderful! They text ahead of time so I can allow them access to my backyard, and they are in/out quickly & discreetly. Professional and neat. They will even offer to show the moles caught in traps (if you want), yuck! ;-)
Overall very happy with service, and enjoying time on back patio mosquito FREE!!
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Excellent service and knowledgeable technicians. Would use them over and over again.
Excellent work! They came saw and conquered. I have no pest issues inside my home what so ever. Their treatments and traps are extraordinarily effective. Their customer service is exemplary. I will absolutely be benefiting from their services in the future.
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Best pest control. Friendly, knowledgeable and on time technician and will return between contract visits if a covered pest is spotted.
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Our lawn looks the best it ever has been. Also use insect/termite service. Don't know their secret but they've gotten rid of the moles in our yard. Very professional employees and prompt.
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Quickly resolved my problem! So happy with Rottler’s service that I am continuing to use their services to maintain.
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The service is good and the people friendly and professional
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I use this service every year. They stand by their work.
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Wonderful customer service and friendly technician. Very thorough and explained the process clearly
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Never any problems. is great.
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Our family loves Rottler for pest control. *** is always on time, really knows and understands our unusual property, and apparently gets any bugs or critters because we never see them. Have used other people in the past but have never had this good and consistent service. We definitely recommend Rottler to family and friends.
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Very professional, on time, on budget with everything explained.
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Very professional; very effective and reliable.
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