I.D # [redacted] Response [redacted] of Revdex.com and [redacted] * [redacted] HomeownerAI have visited the site and have seen a “struggling” DogwoodAll otherplants appear fine and are growingThe statement that other plants are “failing” is totally FALSE.The Dogwood was not a Galilean as implied, but a Good Shepherd as per our invoiceSee enclosed.See the original “proposal” dated 6/12/also (enclosed).Our policy when planting at a “fee rate of 85%”, we give a guarantee.THE “ACCEPTED” CONTRACT WAS FOR ANY PLANTS (if not planted by the sister of property owner) to be planted by us “HOURLY” which has no provision for a guaranteeAs told Mr [redacted] and his sister :When planted by the hour, their cost is only a couple dollars “per labor” And NEVER WAS ANY GUARANTEE OFFERED or IMPLIED Ever Especially for a yearThis statement was totally FALSE, (see copy of All papers, quote, invoice supplied etc.)BWe tolerated a lot of verbal abuse times by Mr [redacted] ’s sister and diddid try to offer a nominal settlement of $to cool her abusive attitude and disruptive behavior at our “center” BUT we will not sit back and offer any more financial help.The work was complimented and PAID for at completion along with a Courtesy discount of $to help customer defray any “loss” should it be incurred with a “mid-summer” planting of lawn and shrubbery.They should be appreciative of only losing one plant considering a terrible winter.Bob S [redacted] - Owner
I.D # [redacted] Response [redacted] of Revdex.com and [redacted] * [redacted] HomeownerAI have visited the site and have seen a “struggling” DogwoodAll otherplants appear fine and are growingThe statement that other plants are “failing” is totally FALSE.The Dogwood was not a Galilean as implied, but a Good Shepherd as per our invoiceSee enclosed.See the original “proposal” dated 6/12/also (enclosed).Our policy when planting at a “fee rate of 85%”, we give a guarantee.THE “ACCEPTED” CONTRACT WAS FOR ANY PLANTS (if not planted by the sister of property owner) to be planted by us “HOURLY” which has no provision for a guaranteeAs told Mr [redacted] and his sister :When planted by the hour, their cost is only a couple dollars “per labor” And NEVER WAS ANY GUARANTEE OFFERED or IMPLIED Ever Especially for a yearThis statement was totally FALSE, (see copy of All papers, quote, invoice supplied etc.)BWe tolerated a lot of verbal abuse times by Mr [redacted] ’s sister and diddid try to offer a nominal settlement of $to cool her abusive attitude and disruptive behavior at our “center” BUT we will not sit back and offer any more financial help.The work was complimented and PAID for at completion along with a Courtesy discount of $to help customer defray any “loss” should it be incurred with a “mid-summer” planting of lawn and shrubbery.They should be appreciative of only losing one plant considering a terrible winter.Bob S [redacted] - Owner