Roofs by Premier Reviews (%countItem)
Roofs by Premier Rating
Address: 20615 E Trent Ave, Spokane Vly, Washington, United States, 99027-8200
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Worst ever called they first sent out the wrong person.second made a second day for a different person to come out they called to reschedule.small job they act like they are interested but not very disappointed.I would rate a zero if I could.
I had work completed for my roof in spring of 2017
I payed for the job completed by this company
In the amount of $500.00 by personal check to this
Roofing company. They cashed my check, months ago
and now in the month (December 2017) I received a letter
from this company stating I owed them an additional
amount $76.11 - they say it was the tax amount that was owed
I don’t feel I should be billed months after job was completed
for any additional fee (tax amount or other ) If I
owed this additional tax amount, I should have been billed
at time of service months ago when job was done.
Why did this company cash my $500 check for
work completed if I owed them an additional 76.11??
Bad business practice. I am going to find out my
legal rights in whether it is legal for this company
to months after they cashed my $500.00 that it is legal
for them to bill me for an additional tax amount 76.11
Is there any kind of recerrral Revdex.com can give me for
an attorney who handles these kinda matter as to what
legal rights are? I would greatly appreciate any kinda
advice, referral you could give me in this matter .
My company did infarct email her an invoice with a remaining balance of $76.11 which was tax cost and material cost. she was emailed on sept. 22nd 2017, the same email that all other invoices and estimates and to this day communication has been received from. My company did finally in December send her a copy of this invoice in the U.S mail, because we still had not received our payment for her taxes. we did cash her check of $500 because many of our customers pay their bills in portions. There was no threats to her only that our invoices and estimates state that in the event a customer fails to make payment when due interest will accrue on the highest allowable contract rate. customer acceptance of this contract obligates customer to pay in full any collection fees, attorney fees, court cost, and filling fees.
Complaint: ***
I am rejecting this response because: I have sought out the advice
of an attorney regarding this matter. And, I was informed
that the taxable amount off of 500.00 shouldn’t be 76.11
it should be 40 00 or right in 40.00 range. Where
he gets his 76.11 figure I don’t know. It isn’t the correct
taxable amount. I intend on seeking out a tax
attorney to notify them I was overcharged in the taxable amount
Also, this company did not notify me via email. I should
have been charged the taxable amount before they
cashed my 500 check. To just bill someone months
after time of service is bad business practice. This company
obviously doesn’t care how they treat there customers
in billing themselves months later after time of work completed.
Sincerely
I am not understanding why *** is so upset about paying her taxes I have taken the time to respond to all her emails and even emailed her a breakdown of her estimate and invoice to explain this to her as you can see in these attachments she was not charged 76.11 for taxes there was a 30$ material charge for materials we purchased to fix her roof that was not payed as well as I said the attached will show the breakdown. I have also had to block *** from marks email due to the fact that she is harassing him and taunting him with vulgar statements and very demeaning comments to him. while we where at our company Christmas party she was non stop emailing him about football and calling him rude and unnecessary names. I would be more than happy to send these emails in if needed. below is the last email that was sent to her to inform her that if any other communication needed to take place she was to email the email address provided or to call the office. this email also had estimate and invoiceattached showing her the breakdown of her bill.
Good morning, attached you will see an estimate and an invoice with a breakdown of your tax cost, we have blocked you from marks email due to the harassment, please email the ***@roofsbypremier.com with any questions you may have, or call the office if needed. I would also like to point out that we did not give you a finance charge on you past due amount there is only material and tax cost.
Thank You
premier roofing saved my home. I had a roof put on by another company. When the roof
leaked the company refused to take responsibility and played around until water damaged
the inside of the house. Premier came out and replaced the roof and stopped the water
damage.