Roofing by Devlin

Good Morning,Yes, Mr [redacted] of ***,MA Put a call into RBD In regards to a leakWe have not heard from Mr [redacted] since the installation of his roofI personally went out thereThere were two plastic roof vents on roofEast side vent was damagedI temporarily fixed I spoke to MrReagan on what I discovered I also asked if anyone was on the roof especially last winter He said noI told Mr *** I would order a new ventScheduled to replace when it comes in Mr [redacted] replays I want them both replaced I explained the other was fine But we will replace itSo he feels more comfortable They were replaced within the last month.Best, ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Issue of ceiling damage not addressed! Still do not have Insurance name to file claim! Business does not mention that first contact for issue was Nov He did not respond until February We need repairs of inside damage, business will not provide his insurance information We will proceed legally if this is not complied with I have documentation of every call made to/from Business and all communications We plan to send Day Demand letter to business Regards, [redacted] ***

Good Morning,Yes, Mr. [redacted] of [redacted],MA.  Put a call into RBD In regards to a leak. We have not heard from Mr. [redacted] since the installation of his roof. I personally went out there. There were two plastic roof vents on roof. East side vent was damaged. I temporarily fixed.  I...

spoke to Mr. Reagan on what I discovered I also asked if anyone was on the roof especially last winter.    He said no. I told Mr [redacted] I would order a new vent. Scheduled to replace when it comes in.  Mr. [redacted] replays I want them both replaced.  I explained the other was fine.  But we will replace it. So he feels more comfortable.  They were replaced within the last month.Best, [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Issue of ceiling damage not addressed! Still do not have Insurance name to file claim! Business does not mention that first contact for issue was Nov 2015.  He did not respond until February 2016.  We need repairs of inside damage, business will not provide his insurance information.  We will proceed legally if this is not complied with.  I have documentation of every call made to/from Business and all communications.  We plan to send 30 Day Demand letter to business.
Regards,
[redacted]