Roofer Reviews (4)
Roofer Rating
Address: 840 Backus Street, Jackson, Michigan, United States, 49202
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Very pleased with roof repairs Called Roofer on Wednesday, and Steven came out first thing Thursday morning and gave me a quote I signed contract on Saturday morning, and the crew was here within hours The crew explained everything to me, and showed me pictures of the areas that needed repairs The replaced shingles and roof vent Initially, I thought I needed pipe collars replaced The crew inspected the collars and told me could be repaired, and only one needed to be replaced Their honest approach saved me several hundred dollars All repairs were completed the same morning I signed the contract
Very professional staff and roof mechanics - they quickly diagnosed the roof leak, provided a detailed repair proposal and completed the work quickly and efficiently - as well as cleaned up the job site when doneI highly recommend them!
Rooferis great to work with for two reasons: Extremely fast response, and Ability to work through e-mail and web-based contracts so that you don't have to be there waiting for them to show upThe quality of work is excellent, but it is their responsiveness and flexibility that set RooferapartHighly recommended
Hi [redacted] , When we first performed repairs to your home on August 21, I noticed immediately that you had many sources that were causing your home to leak such as from the roof and hairline fractures to the inside corners of a window above On October 1, you sent me an email stating you still had a very slow leak in the basement so I sent my foreman to your home immediately to make the necessary repairsOn February 3, you called us once again saying you still had the same leak so I told my foreman to do whatever was necessary to stop your leak and that was the last time I heard from you until nowTo be perfectly honest, it's possible I may have missed your recent voicemail because we receive so much spam but never do we miss emails to roofer911@***.com or when someone fills out our request estimate form on our websiteSince we had no further communications from you since February 3, and being that your warranty had expired five months ago we are not entitled to issue you a refund but for your aggravation I feel it’s only fair that I refund you a payment of $Thank you, Steven