Roof Masters Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Thanks, just mail your check ASAPI already answered from June and accepted Brian ( the owner) offersWe are going forward to make it done and we can not go back to the past at all

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Note: I accepted the business resolution with $check mail to meHe did said inappropriate language to me at my house and told me not calling his office again " kind or cowards statement " This office is normally getting message from time happened last year but never called backAgain, story changed a bit to his side but the house in front of my house having the same problem like me and getting money back from him

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Thanks, just mail your check ASAPI already answered from June and accepted Brian ( the owner) offersWe are going forward to make it done and we can not go back to the past at all

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Note: I accepted the business resolution with $check mail to meHe did said inappropriate language to me at my house and told me not calling his office again " kind or cowards statement " This office is normally getting message from time happened last year but never called backAgain, story changed a bit to his side but the house in front of my house having the same problem like me and getting money back from him.

The real story is, approximately one year we did do work on this house for the amount of $The work manually cleaning the moss of the roof, replace plumbing flashings, and install some gutter guards on the front guttersWe did all this for the price One year later he calls and
say's he wants different gutter guards on the front gutterI told him it would be $additional to purchase and install a different style of productOne year went by and we don't here nothing, then all of a sudden we have issuesHe didn't want to pay the differenceThat's when he thought he could negotiate money backI offered $ and we would be finishedHe wanted $That' when I felt he was trying to take advantage of the situationI would like to apologize for how and what I saidWe are a customer oriented company, and the last thing we intend to do is make people angryWe "do not", I repeat "do not" take advantage of our customersI feel in all fairness I will pay the $If this acceptable I will mail him a checkPlease let me know
Sincerely
Brian

You know this is why I get irritated it has been only one week and the check is actually going into the mail todayIf he would have accepted it when I offered it he would have had it two weeks ago Should I mail it anyway or wait for himLet us know
Don

You know this is why I get irritated it has been only one week and the check is actually going into the mail today. If he would have accepted it when I offered it he would have had it two weeks ago.  Should I mail it anyway  or wait for him. Let us know.
 
Don

The real story is, approximately one year we did do work on this house for the amount of $510.00. The work manually cleaning the moss of the roof, replace 10 plumbing flashings, and install some gutter guards on the front gutters. We did all this for the price.  One year later he calls and...

say's he wants different gutter guards on the front gutter. I told him it would be $230.00 additional to purchase and install a different style of product. One year went by and we don't here nothing, then all of a sudden we have issues. He didn't want to pay the difference. That's when he thought he could negotiate money back. I offered $100.00  and we would be finished. He wanted $250.00. That' when I felt he was trying to take advantage of the situation. I would like to apologize for how and what I said. We are a customer oriented company, and the last thing we intend to do is make people angry. We "do not", I repeat "do not" take advantage of our customers. I feel in all fairness I will pay the $100.00. If this acceptable I will mail him a check. Please let me know
 
Sincerely
 
Brian