Not a great companyI had a box of three brand new shoes get misplaced in a relocation....still in their original shipping box with shipping slip and everythingIssue is, I found it SEVEN DAYS after their day return policyThey could have at least offered an alternate resolution like I pay for return shipping or offer a percentage of what I paid or even credit back after the shoes were returnedThey were not willing to help me at all
I have ordered from shoebacca.com twiceThe first time two pair of shoes and they arrived on time and they were what I ordered The second time was the exact same process , I really like this company , and the shoes are at great pricesThe first two shoes were no longer in store (puma challenge , all white and all black ) because they sold out and wasn't expected to come back until next springShoebacca.com had em thought
Not a great companyI had a box of three brand new shoes get misplaced in a relocation....still in their original shipping box with shipping slip and everythingIssue is, I found it SEVEN DAYS after their day return policyThey could have at least offered an alternate resolution like I pay for return shipping or offer a percentage of what I paid or even credit back after the shoes were returnedThey were not willing to help me at all
I have ordered from shoebacca.com twiceThe first time two pair of shoes and they arrived on time and they were what I ordered The second time was the exact same process , I really like this company , and the shoes are at great pricesThe first two shoes were no longer in store (puma challenge , all white and all black ) because they sold out and wasn't expected to come back until next springShoebacca.com had em thought