Ron Tonkin Mazda

Re: Case# ***,*** *** Dear Ms***, Thank you for the opportunity to respond to Ms*** *** Revdex.com complaint*** *** complaint regarding her purchase of a Nissan Sentra (VIN# ***} on February 26,at Ron Tonkin Chevrolet does
not reflect the sales practices of this dealership nor the employees thereinMrs*** was assisted during the sales process by Adam T*** (General Manager),Lance N*** (General Sales Manager),Steven G*** (Finance Manager) and Wyatt Da*** (Sales Consultant}Our staff worked diligently to address her vehicle needs well within her time frame and budgetThe Nissan Sentra left our facility in detailed condition consistent with that of our company's mandateThe vehicle's history report via Carfax did not reflect any previous total loss, structural damage, airbag deployment, odometer rollback, manufacturer recalls or additional accidents/damagesThe extent of the use of Bondo on the Sentra was for minor cosmetic dent repair during its previous ownershipMs*** returned to Ron Tonkin Chevrolet days following her purchase with buyer's remorseShe did not elect to look at alternative vehicles and was unwilling to trade the Sentra for a different vehicle after speaking with Adam T*** and Lance N***We hope to continue our relationship with Ms***; however we feel the unsubstantiated claims against our staff and the treatment of this client are not consistent with the service we providedWe would be happy to offer alternative inventory options at any of our family of dealerships should Ms*** give consideration to trading her vehicle inPlease do not hesitate to call me if you have any questionsSincerely, Adam T*** General Manager Ron Tonkin Chevrolet