Rolling H Farms Reviews (1)
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Rolling H Farms Rating
Description: Dog Breeders
Address: 100 Owen Way, Bolivar, Tennessee, United States, 38008
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I purchased a pure bred shepherd puppy from this breeder who knowingly delivered one with an infectious disease (parvo) and worms. The breeder knew the puppy was not healthy and duped a vet they never used before into stating that it was healthy when they brought it to me. At that time they indicated that it was healthy just stressed from the drive. I paid the agreed amount and took the puppy home.Over the next two days the puppy got sicker and would not eat. I notified the breeder and she indicated to take the puppy to a vet. When I took it to my vet where it tested positve for Parvo, a very deadly and infectious dog disease and worms. I immediately notified the breeder who indicated that she would make me "whole" on the vet bills.I have kept the breeder apprised of the condition of the puppy since purchase and the steps that the vet was taking to treat the parvo and the worms. I am now requesting a reimbursement from the breeder for the cost of the vet bill but the breeder refuses to respond to my communications.Product_Or_Service: pure bred white shepherd puppyDesired SettlementPer the breeder's statement that she will "make me whole" on the vet bill, I would like for her to reimburse me for the amount I spent on getting this puppy wellBusiness Response Concerning the complaint against our business. I have contacted by phone the customer on 5-13-14. I assured her we would refund her the whole amount of the vet bill by check on May 14, 2014. We fell she may have overacted before we had time to act on the situation. We definetely will take care of our obligation to make sure we have happy customers. Thank you for your concern. Sincerely [redacted] and [redacted]